Candy

Candy Washing Machines Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E01
Washer will not start cycle and door will not lock; display shows E01.
Door Lock Circuit Failure
E02
Washer does not fill with water or fills very slowly; E02 displayed.
Water Inlet Timeout / Fill Fault
E03
Washer will not drain water; cycle stops with water in drum and E03 on display.
Drain Pump Timeout / Drainage Fault
E04
Washer overfills or shows E04 shortly after starting; may attempt to drain immediately.
Overfill / Water Level Sensor Fault
E05
Washer does not heat water; cycle may take very long or stop with E05.
Heating Circuit Failure
E06
Washer drum does not rotate; motor does not run and E06 is displayed.
Motor Drive Fault
E07
Washer shows E07 and may not spin or may stop mid-cycle.
Motor Tachometer Signal Error
E08
Washer attempts to spin but stops; E08 displayed, often with heavy loads.
Motor Overload / Speed Control Error
E09
Washer will not spin or agitate; E09 displayed soon after start.
Motor Triac / Power Module Failure
E10
Washer does not fill correctly or shows E10 at start of cycle.
Water Fill / Pressure Switch Communication Error
E11
Washer stops mid-cycle with water in drum; E11 displayed (variant of drain fault on some Candy models).
Extended Drain Fault
E12
Washer shows E12, often on washer-dryer Candy models during drying phase.
Dryer Heating / Fan Fault (Washer-Dryer Combo)
E13
Washer shows E13, often associated with dryer or temperature sensing issues on combo models.
Dryer Temperature Sensor / Overheat Fault
E16
Washer displays E16 and may not start or may stop unexpectedly.
Communication / Control Board Error
E17
Washer shows E17, often related to door lock or safety circuit on some Candy models.
Door Lock Safety / Control Error
E18
Washer shows E18 and may not start or may stop mid-cycle.
Mains Power / Voltage Detection Error
E20
Washer shows E20; often related to unbalanced load or spin issues on some Candy models.
Unbalanced Load / Spin Protection
E21
Washer shows E21 and will not spin properly.
Spin Speed / Motor Feedback Error
E22
Washer shows E22, often associated with water level or overflow on some Candy models.
Water Level / Overflow Protection Error
E23
Washer shows E23 and may not drain or may stop mid-cycle.
Drain Pump Control Error
E24
Washer shows E24, often related to communication between main PCB and display board.
Communication Error Between Boards
E25
Washer shows E25, sometimes linked to NTC or temperature sensing faults on some Candy models.
Water Temperature Sensor Error
E26
Washer shows E26, often associated with water inlet or valve control on some Candy models.
Water Inlet Valve Control Error
E30
Washer shows E30 and may not start or may stop with door locked.
Door Lock / Door Open Detection Error
E32
Washer shows E32, often related to load detection or imbalance on some Candy models.
Load Detection / Imbalance Sensor Error
E40
Washer shows E40; door symbol may flash and cycle will not start.
Door Not Properly Closed
E41
Washer shows E41; similar to E40 but often indicates an electrical issue with the door lock circuit.
Door Lock Electrical Fault
E42
Washer shows E42 and door may remain locked after cycle.
Door Unlock Fault
E50
Washer shows E50; generic motor-related error on some Candy models.
General Motor Fault
Symptom
Washer door will not open at the end of the cycle, but no error code is shown.
Door Lock Stuck Closed
Symptom
Washer emits a burning smell or electrical smell during operation.
Overheating Component / Electrical Insulation Failure
Symptom
Washer fills and drains but drum does not turn at all during wash or spin.
Drum Drive Failure
Symptom
Washer has a strong musty or mouldy odour inside the drum.
Biofilm / Mould Build-Up
Symptom
Washer hums but does not fill with water at the start of the cycle.
Water Inlet Obstruction
Symptom
Washer is dead: no lights, no display, no response when pressing buttons.
No Power / Dead Appliance
Symptom
Washer is very noisy during spin, with rumbling or grinding sounds.
Drum Bearing Wear / Failure
Symptom
Washer leaks water from the bottom or rear of the machine.
Internal Hose or Component Leak
Symptom
Washer leaks water from the front, often around the door area.
Door Seal (Gasket) Leak
Symptom
Washer leaves clothes very wet at the end of the cycle; spin seems weak or does not reach full speed.
Poor Spin Performance
Symptom
Washer leaves detergent or softener in the drawer at the end of the cycle.
Detergent Drawer Flushing Fault
Symptom
Washer makes loud banging or knocking noises and moves around during spin.
Excessive Vibration / Suspension Fault
Symptom
Washer powers on but will not start any program; Start button unresponsive or just beeps.
Program Start Inhibition / User Interface Lock
Symptom
Washer stops mid-cycle and all lights go off, then comes back on later.
Intermittent Power Loss / Overheating Protection
Symptom
Washer takes much longer than the displayed time to complete a cycle.
Extended Cycle Duration / Heating or Balancing Issues
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