Defy Washing Machines Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Washer will not fill with water, E1 displayed shortly after start
Water Inlet Timeout / No Fill
E10
Washer shows E10, will not start or stops unexpectedly, often related to power issues
Power Supply / Voltage Error
E11
Washer displays E11, water temperature sensor error
NTC Temperature Sensor Fault
E12
Washer shows E12, water inlet valve or flow error on certain programs
Specific Inlet Valve / Flow Meter Fault
E13
Washer displays E13, door will not unlock at end of cycle
Door Unlock Timeout / Lock Stuck
E14
Washer shows E14, communication error between display and main control
Communication / Interface Error
E15
Washer displays E15, excessive foam detected, cycle may pause or extend
Excessive Suds / Foam Detection
E16
Washer shows E16, water level too low during wash or spin
Low Water Level / Pressure Sensor Calibration Error
E17
Washer displays E17, door open error even when door is closed
Door Status Detection Fault
E18
Washer shows E18, drain pump running continuously or water level not detected correctly
Siphoning / Incorrect Drain Installation or Level Sensing Error
E19
Washer displays E19, program selector or memory error
Program Selector / EEPROM Fault
E2
Washer does not drain, E2 displayed, water remains in drum
Drain Timeout / No Drain
E20
Washer shows E20, spin not achieved or spin aborted
Spin Failure / Load or Motor Control Issue
E3
Washer stops during spin, E3 displayed, drum may be unbalanced
Unbalanced Load / Spin Protection
E4
Washer overfills or shows E4, water level too high or overflow detected
Overfill / Water Level Sensor Fault
E5
Washer does not heat water, E5 displayed during wash cycle
Water Heating Failure
E6
Washer drum does not rotate, E6 displayed when trying to wash or spin
Motor Drive Fault
E7
Washer door will not lock at start, E7 displayed, cycle will not begin
Door Lock Failure
E8
Washer stops mid-cycle with E8, drum position or speed error
Motor Tachometer / Speed Sensor Fault
E9
Washer displays E9 and stops, often associated with water leakage or base tray full
Leak Detection / Overflow Protection
Symptom
Top-load Defy washer agitator does not move during wash, but spin works
Agitator Drive or Transmission Fault (Top Loader)
Symptom
Top-load Defy washer does not spin, but it drains water
Spin Clutch or Lid Switch Fault (Top Loader)
Symptom
Washer displays lights but buttons or knob do not respond
User Interface Keypad Failure
Symptom
Washer does not take in fabric softener, softener remains in compartment
Softener Siphon Failure
Symptom
Washer door will not open at end of cycle, no error code shown
Door Lock Stuck Closed
Symptom
Washer drum does not spin but can be turned by hand, cycle completes with wet clothes
Drive Belt Slippage or Breakage
Symptom
Washer emits a burning smell or smoke during operation
Overheating Electrical or Drive Component
Symptom
Washer fills and drains repeatedly without progressing in the cycle
Siphoning or Faulty Water Level Detection
Symptom
Washer has a bad odour or smells musty inside the drum
Biofilm and Detergent Residue Build-Up
Symptom
Washer leaking from front door area during wash or rinse
Door Seal (Gasket) Leak
Symptom
Washer leaking from underneath or at the back during operation
Internal Hose or Pump Leak
Symptom
Washer leaves clothes very wet at end of cycle, but it did spin somewhat
Reduced Spin Performance
Symptom
Washer leaves detergent or softener in the drawer after cycle
Poor Dispenser Flushing
Symptom
Washer makes loud banging or knocking noises during spin
Excessive Vibration / Suspension or Bearing Wear
Symptom
Washer powers on but will not start cycle when Start/Pause is pressed
Start Circuit or Safety Interlock Issue
Symptom
Washer produces a high-pitched squeal or grinding noise when spinning
Drum Bearing or Drive System Wear
Symptom
Washer takes much longer than expected to complete a cycle
Extended Cycle Time / Adaptive Control Response
Symptom
Washer vibrates excessively and moves across the floor
Installation / Suspension Imbalance
Symptom
Washer will not start at all, no lights or display
No Power / Dead Appliance
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Washer will not fill with water, E1 displayed shortly after start
|
Water Inlet Timeout / No Fill | View Details |
| E10 |
Washer shows E10, will not start or stops unexpectedly, often related to power issues
|
Power Supply / Voltage Error | View Details |
| E11 |
Washer displays E11, water temperature sensor error
|
NTC Temperature Sensor Fault | View Details |
| E12 |
Washer shows E12, water inlet valve or flow error on certain programs
|
Specific Inlet Valve / Flow Meter Fault | View Details |
| E13 |
Washer displays E13, door will not unlock at end of cycle
|
Door Unlock Timeout / Lock Stuck | View Details |
| E14 |
Washer shows E14, communication error between display and main control
|
Communication / Interface Error | View Details |
| E15 |
Washer displays E15, excessive foam detected, cycle may pause or extend
|
Excessive Suds / Foam Detection | View Details |
| E16 |
Washer shows E16, water level too low during wash or spin
|
Low Water Level / Pressure Sensor Calibration Error | View Details |
| E17 |
Washer displays E17, door open error even when door is closed
|
Door Status Detection Fault | View Details |
| E18 |
Washer shows E18, drain pump running continuously or water level not detected correctly
|
Siphoning / Incorrect Drain Installation or Level Sensing Error | View Details |
| E19 |
Washer displays E19, program selector or memory error
|
Program Selector / EEPROM Fault | View Details |
| E2 |
Washer does not drain, E2 displayed, water remains in drum
|
Drain Timeout / No Drain | View Details |
| E20 |
Washer shows E20, spin not achieved or spin aborted
|
Spin Failure / Load or Motor Control Issue | View Details |
| E3 |
Washer stops during spin, E3 displayed, drum may be unbalanced
|
Unbalanced Load / Spin Protection | View Details |
| E4 |
Washer overfills or shows E4, water level too high or overflow detected
|
Overfill / Water Level Sensor Fault | View Details |
| E5 |
Washer does not heat water, E5 displayed during wash cycle
|
Water Heating Failure | View Details |
| E6 |
Washer drum does not rotate, E6 displayed when trying to wash or spin
|
Motor Drive Fault | View Details |
| E7 |
Washer door will not lock at start, E7 displayed, cycle will not begin
|
Door Lock Failure | View Details |
| E8 |
Washer stops mid-cycle with E8, drum position or speed error
|
Motor Tachometer / Speed Sensor Fault | View Details |
| E9 |
Washer displays E9 and stops, often associated with water leakage or base tray full
|
Leak Detection / Overflow Protection | View Details |
| – |
Top-load Defy washer agitator does not move during wash, but spin works
|
Agitator Drive or Transmission Fault (Top Loader) | View Details |
| – |
Top-load Defy washer does not spin, but it drains water
|
Spin Clutch or Lid Switch Fault (Top Loader) | View Details |
| – |
Washer displays lights but buttons or knob do not respond
|
User Interface Keypad Failure | View Details |
| – |
Washer does not take in fabric softener, softener remains in compartment
|
Softener Siphon Failure | View Details |
| – |
Washer door will not open at end of cycle, no error code shown
|
Door Lock Stuck Closed | View Details |
| – |
Washer drum does not spin but can be turned by hand, cycle completes with wet clothes
|
Drive Belt Slippage or Breakage | View Details |
| – |
Washer emits a burning smell or smoke during operation
|
Overheating Electrical or Drive Component | View Details |
| – |
Washer fills and drains repeatedly without progressing in the cycle
|
Siphoning or Faulty Water Level Detection | View Details |
| – |
Washer has a bad odour or smells musty inside the drum
|
Biofilm and Detergent Residue Build-Up | View Details |
| – |
Washer leaking from front door area during wash or rinse
|
Door Seal (Gasket) Leak | View Details |
| – |
Washer leaking from underneath or at the back during operation
|
Internal Hose or Pump Leak | View Details |
| – |
Washer leaves clothes very wet at end of cycle, but it did spin somewhat
|
Reduced Spin Performance | View Details |
| – |
Washer leaves detergent or softener in the drawer after cycle
|
Poor Dispenser Flushing | View Details |
| – |
Washer makes loud banging or knocking noises during spin
|
Excessive Vibration / Suspension or Bearing Wear | View Details |
| – |
Washer powers on but will not start cycle when Start/Pause is pressed
|
Start Circuit or Safety Interlock Issue | View Details |
| – |
Washer produces a high-pitched squeal or grinding noise when spinning
|
Drum Bearing or Drive System Wear | View Details |
| – |
Washer takes much longer than expected to complete a cycle
|
Extended Cycle Time / Adaptive Control Response | View Details |
| – |
Washer vibrates excessively and moves across the floor
|
Installation / Suspension Imbalance | View Details |
| – |
Washer will not start at all, no lights or display
|
No Power / Dead Appliance | View Details |
No matching codes found
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