E13
Fisher & Paykel Door Lock Circuit Error (Front Loader)

Washer displays E13; may not lock door or start cycle

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed Fisher & Paykel door lock assembly, Broken door latch hook, Damaged lock wiring harness, Control board lock driver failure

How to Fix / Troubleshooting

Safety first: Unplug the washer. Door lock circuits operate at mains voltage.

  • Check door closure: Ensure the door closes firmly and the latch hook is not bent or broken.
  • Inspect lock: Remove the front door seal clamp and pull back the gasket to access the door lock. Check for cracks or burn marks.
  • Test lock: Disconnect the lock connector and test coil resistance with a multimeter. Compare to Fisher & Paykel specs; an open coil indicates failure.
  • Replace lock: If faulty, install a new Fisher & Paykel door lock assembly, ensuring the latch aligns correctly.
  • Control check: If a new lock does not resolve the error, the main control board may not be sending power to the lock and may require replacement.
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Repair Difficulty

Medium 3/5

Required Part

Fisher & Paykel Door Lock Assembly
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