E20
Fisher & Paykel Motor Triac / Drive Circuit Fault

Washer displays E20; may not agitate or spin

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted SmartDrive motor, Failed triac or IGBT on control board, Shorted motor harness, Water ingress on motor connector

How to Fix / Troubleshooting

Safety first: Unplug the washer. Motor circuits carry mains voltage.

  • Inspect motor and harness: Access the motor area and check for signs of water, corrosion, or burnt connectors. Dry and clean as needed.
  • Check harness continuity: Use a multimeter to verify continuity from the motor connector to the control board connector.
  • Test motor windings: Measure resistance of motor windings and compare to Fisher & Paykel specs. Replace the motor if windings are shorted or open.
  • Control board replacement: If the motor and wiring are good, the drive circuit on the main control is likely faulty and the board must be replaced.
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Repair Difficulty

Professional Required 5/5

Required Part

Fisher & Paykel Main Control Module
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