Washer displays E3 and stops during spin; drum may not reach full speed

Safety first: Unplug the washer before inspecting internal components.

• Reduce load: Remove some items from the drum and redistribute the remaining load evenly. Restart a spin cycle to see if the error clears.
• Check for binding: Rotate the drum by hand (for front loaders) or the agitator/basket (for top loaders). It should move smoothly without grinding or tight spots. Binding may indicate bearing or foreign object issues.
• Inspect motor connections: Access the motor area (underneath for SmartDrive top loaders, rear for front loaders). Check the motor plug and wiring harness for corrosion, loose pins, or damage. Reseat connectors firmly.
• Visual inspection of control module: Locate the motor control module (often integrated with the main control on newer models). Look for burnt components or discoloration. If present, the module likely needs replacement.
• Technician-level testing: Use a multimeter to check motor windings for continuity and correct resistance per Fisher & Paykel service data. If windings are open/shorted, replace the SmartDrive motor.