Fisher & Paykel
Excessive Vibration / Out-of-Balance
Washer makes loud banging or walking across floor during spin
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Unleveled washer, Worn suspension rods (top loader), Failed shock absorbers (front loader), Shipping bolts not removed (new installation)
How to Fix / Troubleshooting
Safety first: Unplug the washer before adjusting feet or accessing suspension.
- Check installation: Verify all shipping bolts and transit braces have been removed according to the installation manual.
- Level the washer: Adjust all four feet until the washer is stable and does not rock. Use a spirit level.
- Inspect suspension: For top loaders, check suspension rods and springs for wear. For front loaders, inspect shocks and counterweights.
- Replace worn parts: Install new Fisher & Paykel suspension rods or shock absorbers if they show signs of failure.
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Repair Difficulty
Medium
3/5
Required Part
Fisher & Paykel Shock Absorber Set
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