GE Profile Drain Error

Washer displays error code 2 and will not drain; water remains in tub.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Clogged drain pump, Obstructed drain hose, Failed drain pump motor, Drain standpipe blockage

Safety first: Unplug the washer. Prepare towels and a pan for water spillage.

Check drain hose: Ensure it is not kinked or inserted too far into the standpipe. Remove and flush if clogged.
Clean pump: Access the drain pump from the front or bottom. Remove any filter or clean-out and clear debris from the housing and impeller.
Test drain: Reassemble and run a drain & spin. If the pump hums but does not move water, replace the pump assembly.

Medium 3/5

Drain Pump Assembly

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