E30
GE Profile
Door Lock / Lid Lock Failure
Washer displays E30 and will not start or stops shortly after starting.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective door lock/lid lock switch, Misaligned door strike, Broken latch mechanism, Damaged wiring harness to door lock
How to Fix / Troubleshooting
Safety first: Unplug the washer before removing any panels or working near the door lock.
- Check door closure: Ensure the door or lid closes firmly and the strike engages the lock. Look for broken plastic on the strike or latch area.
- Inspect for obstruction: Remove any clothing or debris caught in the door gasket or latch area that may prevent full closure.
- Listen for lock operation: Plug in the washer, start a cycle, and listen for a click from the lock. If there is no click and the code appears, the lock may be faulty.
- Check wiring (advanced): With power disconnected, remove the top or front panel to access the door lock assembly. Inspect the wiring harness and connector for burns, loose pins, or damage.
- Replace lock if needed: Remove mounting screws, disconnect the harness, and install a new GE Profile-compatible door lock or lid lock assembly. Reassemble and test a cycle.
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Repair Difficulty
Medium
3/5
Required Part
Door Lock Assembly
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