Washer displays E60 and may not heat water properly or may stop during a sanitize cycle.

Safety first: Unplug the washer before accessing internal components. Heating circuits can store energy; allow time for discharge.

• Verify cycle selection: Ensure you are using a cycle that actually uses internal heating (e.g., sanitize). Some cycles rely only on incoming hot water.
• Check water temperature: Run hot water at a nearby sink and confirm it is adequately hot. If household hot water is lukewarm, the washer may not reach target temperature.
• Internal inspection (advanced): Access the heater and thermistor (often located in the outer tub). Inspect wiring for burns or loose connections.
• Component replacement: If the heater is open (no continuity) or the thermistor reads out of range, replace with GE-approved parts. If both test good, the main control board heater relay may be defective and should be serviced by a technician.