E92
GE Profile
Keypad / Button Matrix Error
Washer shows E92 and may not respond to certain buttons or options.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Stuck or shorted keypad, Damaged touch panel, Loose ribbon cable, Liquid spill into control panel
How to Fix / Troubleshooting
Safety first: Unplug the washer before opening the control panel.
- Check for stuck keys: Press each button individually. If any button does not spring back or feels mushy, the keypad may be damaged.
- Clean the panel surface: Wipe the control panel with a slightly damp cloth (no harsh chemicals). Do not spray cleaner directly onto the panel.
- Inspect ribbon cable: Open the console and verify the keypad ribbon cable is fully inserted and not torn.
- Replace touch panel/UI: If E92 persists, replace the touch panel or UI assembly as specified for your GE Profile model.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel / Touchpad Assembly
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