GE Profile Excessive Vibration / Out-of-Balance Spin

Washer makes loud banging or knocking noises during spin; machine may move or "walk" across the floor.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Washer not level, Worn suspension rods or dampers, Shipping bolts not removed (new install), Heavy load on one side of drum

Safety first: Unplug the washer before adjusting feet or accessing suspension.

Level the washer: Adjust all four leveling feet so the washer is stable and does not rock. Tighten lock nuts.
Check for shipping bolts: On new front-load units, ensure all rear shipping bolts and spacers have been removed.
Load properly: Mix large and small items and avoid washing a single heavy item alone.
Inspect suspension: If the tub bounces excessively, replace worn suspension rods (top-load) or shock absorbers (front-load).

Medium 3/5

Shock Absorbers / Suspension Rods

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