E72
GE Water Temperature Sensor (NTC) Fault

Washer displays E72 and may not detect correct water temperature.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed NTC temperature sensor, Loose or damaged NTC wiring, Heater circuit overheating sensor, Control misreading NTC

How to Fix / Troubleshooting

Safety First: Unplug the washer before accessing internal components.

  • Locate NTC: On heated GE models, the NTC is often mounted near the heater in the tub or in the inlet valve assembly.
  • Inspect wiring: Check the sensor connector and harness for secure fit and damage.
  • Test sensor: Disconnect the NTC and measure resistance at room temperature. Compare to GE specifications (commonly 5–20 kΩ). If open or shorted, replace the sensor.
  • Replace NTC: Remove the old sensor and install the new GE temperature sensor, ensuring a good seal if it penetrates the tub.
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Repair Difficulty

Medium 3/5

Required Part

GE Temperature Sensor (NTC)
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