Washer will not start cycle; lights on but Start button does nothing.

Safety First: Unplug the washer before removing the control panel.

• Check control lock: Look for a lock icon on the display. Disable Control Lock per the user manual (often by holding a specific button for 3–5 seconds).
• Verify door/lid closed: Ensure the door or lid is fully closed and the strike is intact.
• Try different cycles: Select another cycle and press Start to rule out a specific program glitch.
• Inspect UI: If some buttons work but Start does not, the UI membrane or board may be faulty. Remove the control panel and inspect the ribbon cable and board for damage.
• Replace UI: Install a new GE user interface/control panel assembly if the Start button circuit is defective.