F11
Gorenje
Control Board Communication Error
Washer displays F11 and will not start or complete cycle, often related to communication issues.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose wiring harness between main PCB and user interface, Faulty user interface board, Defective main control module, Power surge damage
How to Fix / Troubleshooting
Safety: Unplug the washer before accessing control panels.
- Power reset: Leave the Gorenje washer unplugged for at least 5 minutes, then reconnect and try again. This can clear transient faults.
- Check top control connections: Remove the top cover and control panel as needed. Inspect the ribbon cable and connectors between the display board and main PCB. Reseat all plugs firmly.
- Look for burn marks: Examine both boards for obvious burn spots, swollen components, or corrosion.
- Verify proper grounding: Ensure the appliance is correctly earthed and not sharing an overloaded extension lead.
If F11 persists and wiring is intact, one of the control boards is likely defective and should be diagnosed and replaced by a professional.
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Repair Difficulty
Professional Required
5/5
Required Part
Main Control Board (PCB)
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