Washer door will not lock or cycle will not start, display shows F5.

Safety: Unplug the washer before removing the door lock.

• Check door closure: Ensure the Gorenje washer door closes firmly and the latch hook engages fully. Look for broken plastic on the hook or catch.
• Inspect gasket and hinge: A twisted door gasket or sagging hinge can prevent proper locking. Adjust hinge screws if the door is misaligned.
• Test lock sound: When starting a cycle, listen for a distinct click from the door lock. No click suggests a failed lock or no power to it.
• Access door lock: Remove the front retaining band of the door gasket and peel the gasket back near the lock. Unscrew the lock assembly and inspect for burning or damage.
• Check wiring: Ensure the connector to the lock is secure and wires are not broken.

If the lock is physically damaged or tests open-circuit, replace the door lock assembly with a compatible Gorenje part.