Gorenje Excessive Vibration / Suspension Fault

Washer makes loud banging or knocking noises during spin, machine moves across the floor.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Transit bolts not removed, Worn shock absorbers, Broken suspension springs, Washer not level

How to Fix / Troubleshooting

Safety: Stop the cycle if the washer is moving excessively to prevent damage.

  • Check transit bolts: For recently installed Gorenje washers, ensure all rear transport bolts and spacers have been removed as per installation instructions.
  • Level the machine: Adjust the front and rear feet so the washer is stable and does not rock.
  • Inspect shocks and springs: From the rear or bottom, check that shock absorbers are firmly attached and not leaking oil. Look for broken or detached springs at the top of the tub.
  • Load correctly: Avoid single heavy items and overloading.
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Repair Difficulty

Medium 3/5

Required Part

Shock Absorbers
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