E10
Gram
Door Not Closed / Door Sensor Error
Washer shows E10 and does not start; door may not lock properly
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Possible Causes
Misaligned door hinge, Damaged door gasket preventing closure, Faulty door lock sensor contact, Loose door lock wiring
How to Fix / Troubleshooting
Basic checks:
- Inspect door alignment: Close the door slowly and observe if it lines up evenly with the cabinet. If it sags, the hinge screws may be loose and need tightening.
- Check gasket: Examine the rubber door seal for folds, foreign objects, or damage that could prevent full closure. Clean and reposition as needed.
- Listen for lock click: When starting a program, you should hear a distinct click from the door lock. If not, the lock may not be engaging.
Further steps:
- Access door lock: Unplug the washer, remove the front gasket clamp, and pull back the seal to reach the door lock. Check that the wiring connector is secure.
- Replace lock if needed: If the lock body is cracked, loose, or fails continuity tests, replace the door lock assembly with a compatible Gram part.
Note: Do not slam the door to clear the error; this can damage the hinge and glass.
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Repair Difficulty
Easy
2/5
Required Part
Door Lock Assembly
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