Hansa

Hansa Washing Machines Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E01
Washer will not start a cycle; door symbol flashes and cycle will not begin.
Door Lock Failure
E02
Washer does not fill with water or fills very slowly; cycle stops early with E02 on display.
Water Inlet Timeout / Fill Error
E03
Washer does not drain water; drum remains full and E03 appears on display.
Drain Pump Timeout / Drainage Error
E04
Washer overfills or shows E04; water level too high or water continues entering even when machine is off.
Overfill / Water Level Sensor Error
E05
Washer stops during heating phase; water remains cold and E05 is displayed.
Heating Circuit Failure
E06
Washer does not spin or wash; drum does not rotate and E06 appears.
Motor / Tachometer Fault
E07
Washer displays E07 and will not start or stops mid-cycle; often associated with door lock or safety system.
Door Lock Circuit / Safety Interlock Error
E08
Washer shows E08 and may not spin properly; imbalance or motor control issue.
Motor Overload / Imbalance Detection Fault
E09
Washer stops with E09; often during spin or high-speed operation.
Motor Triac / Power Module Fault
E10
Washer does not take in water and E10 is displayed shortly after start.
No Water Inlet Detected
E11
Washer displays E11; often related to water level not reaching required point within time.
Insufficient Water Level / Fill Timeout
E12
Washer shows E12; often associated with heating and water level combination fault.
Heating with Incorrect Water Level
E21
Washer does not drain or spin; E21 displayed (variant of drain error on some Hansa models).
Extended Drain Fault
E22
Washer shows E22; often related to foam or drainage sensor issues.
Excessive Foam / Drain Sensor Error
E31
Washer displays E31; temperature reading error.
NTC Temperature Sensor Fault
E32
Washer shows E32; inconsistent temperature readings or overheating.
NTC Calibration / Overheat Fault
E40
Door indicator flashes, E40 displayed; door not recognized as closed.
Door Not Properly Closed
E41
Washer shows E41; door lock signal error.
Door Lock Signal Fault
E42
Door remains locked after cycle; E42 may be displayed.
Door Unlock Failure
E51
Washer shows E51; motor power stage error.
Motor Power Triac / Drive Fault
E52
Washer displays E52; motor speed feedback error.
Tachometer Signal Loss
E61
Washer shows E61; heating time too long or temperature not reached.
Insufficient Heating Performance
E62
Washer shows E62; overheating detected.
Overheating / Heater Control Fault
E71
Washer displays E71; NTC sensor out of range.
Temperature Sensor Out of Range
E90
Washer shows E90; general communication or configuration error.
Control Module Communication / Configuration Fault
Symptom
Washer displays random lights or segments; buttons respond erratically.
User Interface / Control Panel Fault
Symptom
Washer does not take fabric softener from the dispenser.
Dispenser Siphon / Water Flow Issue
Symptom
Washer door will not open at the end of the cycle, but no error code is shown.
Door Lock Stuck Closed
Symptom
Washer drum does not turn at all, but lights and display work.
Drive System Failure
Symptom
Washer emits a burning smell during operation.
Overheating Electrical or Drive Components
Symptom
Washer fills with water even when turned off.
Inlet Valve Not Closing
Symptom
Washer has a bad odor inside the drum or on clothes.
Biofilm / Mold and Bacteria Build-Up
Symptom
Washer leaks from the detergent drawer during fill.
Detergent Dispenser Overflow
Symptom
Washer leaks water from the front under the door during wash or rinse.
Door Gasket (Boot Seal) Leak
Symptom
Washer leaks water from the rear or bottom during fill or wash.
Tub or Hose Leak
Symptom
Washer leaves clothes very wet at the end of the cycle.
Poor Spin Performance
Symptom
Washer makes loud banging or knocking noises during spin.
Suspension / Shock Absorber Wear
Symptom
Washer produces a high-pitched squeal or grinding noise when spinning.
Drum Bearing or Drive Pulley Wear
Symptom
Washer stops mid-cycle and does not advance; time remaining does not change.
Program Stalling / Control Logic Issue
Symptom
Washer takes much longer than the displayed time to complete a cycle.
Extended Cycle Duration
Symptom
Washer vibrates excessively and moves across the floor during spin.
Excessive Vibration / Out-of-Balance
Symptom
Washer will not start a cycle; display works but Start button does nothing.
User Interface / Door / Program Start Inhibit
Symptom
Washer will not start; no lights or display.
No Power / Main Supply Issue
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