E11
Hoover
Door Lock Feedback Signal Error
Hoover washer shows E11 and may not lock door or start cycle.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective door interlock feedback contact, Broken feedback wire to PCB, Misaligned door catch, Faulty main PCB input
How to Fix / Troubleshooting
Safety first: Unplug the appliance before accessing the door lock.
- 1. Confirm door closes firmly: Check that the door catch engages fully and there is no play. Adjust hinges if the door is sagging.
- 2. Inspect door lock assembly: Access the door interlock as for E01. Check for cracks or signs of overheating. Ensure the connector is fully seated.
- 3. Check wiring continuity: If you have a multimeter, test continuity of the feedback wire from the lock to the PCB. Repair or replace any damaged harness.
- 4. Replace door lock: If the lock appears faulty or intermittent, replace it with a Hoover-compatible door interlock assembly.
- 5. If E11 persists: The PCB may not be reading the lock feedback correctly. Professional diagnosis and possible PCB replacement are required.
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Repair Difficulty
Medium
3/5
Required Part
Door Interlock Assembly
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