E20
Hoover Unbalanced Load / Spin Protection Fault

Hoover washing machine shows E20 and may not spin or may stop with clothes wet.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Severely unbalanced load, Worn suspension dampers, Faulty motor tachometer, PCB spin control logic issue

How to Fix / Troubleshooting

Safety first: Unplug the washer before moving it or accessing internal parts.

  • 1. Redistribute load: Open the door (if safe) and redistribute heavy items like towels or bedding evenly around the drum. Remove some items if the drum is overfilled.
  • 2. Run spin-only cycle: After balancing the load, select a spin-only program and observe. If it completes, the issue was likely load-related.
  • 3. Check suspension: If the machine frequently fails to spin with moderate loads, inspect the shock absorbers and springs for leaks, weakness, or detachment.
  • 4. Inspect tachometer and motor: As with E06, check the motor speed sensor and wiring if unbalance detection seems overly sensitive.
  • 5. Replace worn parts: Fit new Hoover-compatible dampers or springs if the tub bounces excessively.
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Repair Difficulty

Medium 3/5

Required Part

Suspension Dampers
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