E25
Hoover NTC Sensor Short / Out-of-Range Error

Hoover washer displays E25 and may not heat or may stop mid-cycle.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted NTC temperature sensor, NTC wiring short to chassis, Moisture in NTC connector, PCB sensor input fault

How to Fix / Troubleshooting

Safety first: Disconnect power and allow the machine to cool.

  • 1. Access NTC sensor: Usually mounted in the heater bracket at the rear or front of the tub. Remove the back panel if necessary.
  • 2. Inspect connector: Check for moisture, corrosion, or damaged pins. Dry and clean as needed.
  • 3. Test NTC: Measure resistance at room temperature. A reading near 0 Ω indicates a shorted sensor. Replace with a Hoover-compatible NTC.
  • 4. Check wiring: Inspect the harness from NTC to PCB for crushed or chafed insulation.
  • 5. If E25 persists: The PCB sensor circuit may be damaged and require replacement.
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Repair Difficulty

Hard 4/5

Required Part

NTC Temperature Sensor
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