Hoover
Drive System Failure
Hoover washing machine drum does not turn at all during wash or spin, but the machine fills and drains normally.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken or slipped drive belt, Worn motor brushes (on brushed motors), Faulty motor, Loose motor connector
How to Fix / Troubleshooting
Safety first: Unplug the washer before removing the rear panel.
- 1. Check belt: Remove the rear panel and inspect the drive belt between the motor and drum pulley. If it is off or broken, replace with the correct Hoover belt and ensure pulleys are aligned.
- 2. Test drum and motor movement: Spin the drum pulley and motor shaft by hand. Both should move freely.
- 3. Inspect motor brushes: On brushed motors, remove and check carbon brushes. Replace if worn short.
- 4. Check motor connector: Ensure the motor plug is secure and free of burn marks.
- 5. If still no drum movement: The motor windings or PCB motor drive may be faulty and require professional testing and replacement.
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Repair Difficulty
Medium
3/5
Required Part
Drive Belt or Drive Motor
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