Hoover washing machine has a strong mouldy or musty smell inside the drum and on clothes.

Safety first: Unplug the washer before cleaning internal parts.

• 1. Clean door seal: Wipe the seal folds with a cloth and hot water mixed with a mild bleach or washing machine cleaner. Remove any visible mould.
• 2. Clean detergent drawer: Remove the drawer and soak in hot water. Scrub away residue and mould. Clean the drawer housing as well.
• 3. Run maintenance wash: Run an empty 90°C cycle with a proprietary washing machine cleaner or a cup of white vinegar (if permitted by Hoover guidelines).
• 4. Improve usage habits: Use the correct amount of HE detergent, run regular hot washes, and leave the door and drawer slightly open between uses to dry.