Hoover User Interface / Control Lock Issue

Hoover washing machine powers on but will not start a cycle; start button unresponsive or beeps.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Child lock activated, Faulty start/pause button, Defective user interface PCB, Loose fascia ribbon cable

How to Fix / Troubleshooting

Safety first: Unplug the washer before removing the control panel.

  • 1. Check child lock: Refer to the user manual for the specific key combination (often holding two buttons) to toggle the child lock. Look for a padlock icon on the display.
  • 2. Try different programs: Select another cycle to rule out a specific program fault.
  • 3. Inspect control fascia: Remove the top cover and gently pull the control panel forward. Check the ribbon cable between the user interface and main PCB; reseat if loose.
  • 4. Button test: Press the start/pause button repeatedly. If it feels stuck or does not click, the switch may be faulty and the fascia board may need replacement.
  • 5. If still unresponsive: The user interface or main PCB may be defective and require professional replacement.
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Repair Difficulty

Medium 3/5

Required Part

User Interface (Control Panel) PCB
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