Hotpoint Washing Machines Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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Door
Display shows 'Door' or door symbol; washer will not start; door appears closed but machine does not recognize it.
Door Not Locked / Door Switch Fault
F01
Washer will not start; display shows F01 or lights flash in a repeating pattern; sometimes a brief click is heard then nothing.
Motor Triac Short Circuit (Main Control Board Failure)
F02
Washer drum does not turn or turns very slowly; F02 displayed; machine may fill and drain but not wash or spin properly.
Motor Jammed or Tachometer Signal Fault
F03
Washer stops mid-cycle, may not heat water, and displays F03; sometimes cycle ends quickly with cold water.
NTC Temperature Sensor Circuit Fault
F04
Washer attempts to fill but quickly shows F04; sometimes water is seen in the drum when it should be empty; may also trigger continuous drain.
Pressure Switch Stuck On Full (Overfill Detection)
F05
Washer will not drain; water remains in drum; F05 displayed; door may stay locked and pump may hum or be silent.
Drain Pump or Pressure Switch Drain Fault
F06
Washer does not start; door will not lock or unlock correctly; F06 displayed; sometimes clicking from door area.
Door Lock / Interlock Circuit Fault
F07
Washer stops heating; may not progress through cycle; F07 displayed; sometimes drum turns but water stays cold.
Heater Relay Stuck or Heating Circuit Fault
F08
Washer shows F08; may fill and drain but not heat; sometimes trips household RCD when heating should start.
Heater Relay Stuck On / Heater Short Circuit
F09
Washer displays F09 and may behave erratically: random cycle times, not responding to buttons, or stuck on one part of the cycle.
EEPROM / Software Configuration Error
F10
Washer will not fill correctly or may overfill/underfill; F10 displayed; cycle may abort early.
Pressure Switch Not Sensing Water Level
F11
Washer will not drain; F11 displayed; pump may be silent; machine may stop with water in drum.
Drain Pump Circuit Open or Not Detected
F12
No response from buttons or display; F12 may flash; sometimes lights flash but nothing happens when controls are pressed.
Communication Error Between Display Board and Main Control Board
F13
On washer-dryer models: drying function fails, no heat during drying, F13 displayed.
Dryer Temperature Sensor or Heater Fault
F14
On washer-dryer models: drying cycle starts but stops quickly with F14; no or low heat.
Dryer Heater Circuit Fault
F15
On washer-dryer models: drying function inoperative; F15 displayed; sometimes accompanied by unusual noises from dryer fan.
Dryer Heater or Fan Motor Fault
F16
On some Hotpoint top-loading models: drum will not lock in position; F16 displayed; lid may not open or close correctly.
Drum Position Sensor / Lock Fault (Top Loader)
F17
Washer does not fill with water; F17 displayed; you may hear a click but no water flows.
Water Inlet Valve or Fill Time-Out Fault
F18
Washer displays F18; may freeze mid-cycle; display may be blank or show erratic characters.
Communication Error Between Main Control and Display (Data Bus Fault)
H20
Display shows H20; washer does not fill or fills very slowly; may pause and retry filling.
Water Supply or Inlet Valve Error
Symptom
Washer display and buttons work, but pressing start does nothing; no fill or drum movement.
Start Circuit / Safety Interlock Not Satisfied
Symptom
Washer displays incorrect water temperature or washes too hot/cold compared to the selected program.
Temperature Regulation Fault
Symptom
Washer does not take detergent or softener from the dispenser drawer; compartments remain full after the wash.
Dispenser Drawer Water Flow Fault
Symptom
Washer door will not open at the end of the cycle; no error code; clothes are visible inside.
Door Lock Stuck / Water Not Fully Drained
Symptom
Washer drum has visible play and may rub on the door seal; scraping noise when spinning by hand.
Drum Support (Spider) or Bearing Failure
Symptom
Washer fills and hums but drum does not turn; no error code displayed; cycle may eventually abort.
Drive Belt Slipped or Motor Not Turning
Symptom
Washer is very noisy during spin; loud rumbling or grinding noise that has worsened over time.
Drum Bearing Wear or Failure
Symptom
Washer leaks water from the front, often from around or under the door.
Door Seal (Gasket) Leak
Symptom
Washer leaks water from the rear or underneath, especially during fill or drain.
Hose or Tub Leak
Symptom
Washer leaves clothes soaking wet at the end of the cycle; spin seems weak or does not occur.
No or Poor Spin Performance
Symptom
Washer makes loud banging or knocking noises during spin; machine may move or 'walk' across the floor.
Excessive Vibration / Suspension Fault
Symptom
Washer smells bad (musty or sewage smell) even when empty; clothes may come out with an unpleasant odor.
Biofilm and Detergent Build-Up / Bacterial Growth
Symptom
Washer takes too long to complete a cycle; time remaining may increase or stay stuck.
Extended Cycle Time / Control Adjusting for Conditions
Symptom
Washer trips the household circuit breaker or RCD during operation, often when heating or spinning.
Electrical Short or Earth Leakage
Symptom
Washer will not power on at all; no lights or display; appears completely dead.
No Power / Mains Supply or Internal Fuse Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| Door |
Display shows 'Door' or door symbol; washer will not start; door appears closed but machine does not recognize it.
|
Door Not Locked / Door Switch Fault | View Details |
| F01 |
Washer will not start; display shows F01 or lights flash in a repeating pattern; sometimes a brief click is heard then nothing.
|
Motor Triac Short Circuit (Main Control Board Failure) | View Details |
| F02 |
Washer drum does not turn or turns very slowly; F02 displayed; machine may fill and drain but not wash or spin properly.
|
Motor Jammed or Tachometer Signal Fault | View Details |
| F03 |
Washer stops mid-cycle, may not heat water, and displays F03; sometimes cycle ends quickly with cold water.
|
NTC Temperature Sensor Circuit Fault | View Details |
| F04 |
Washer attempts to fill but quickly shows F04; sometimes water is seen in the drum when it should be empty; may also trigger continuous drain.
|
Pressure Switch Stuck On Full (Overfill Detection) | View Details |
| F05 |
Washer will not drain; water remains in drum; F05 displayed; door may stay locked and pump may hum or be silent.
|
Drain Pump or Pressure Switch Drain Fault | View Details |
| F06 |
Washer does not start; door will not lock or unlock correctly; F06 displayed; sometimes clicking from door area.
|
Door Lock / Interlock Circuit Fault | View Details |
| F07 |
Washer stops heating; may not progress through cycle; F07 displayed; sometimes drum turns but water stays cold.
|
Heater Relay Stuck or Heating Circuit Fault | View Details |
| F08 |
Washer shows F08; may fill and drain but not heat; sometimes trips household RCD when heating should start.
|
Heater Relay Stuck On / Heater Short Circuit | View Details |
| F09 |
Washer displays F09 and may behave erratically: random cycle times, not responding to buttons, or stuck on one part of the cycle.
|
EEPROM / Software Configuration Error | View Details |
| F10 |
Washer will not fill correctly or may overfill/underfill; F10 displayed; cycle may abort early.
|
Pressure Switch Not Sensing Water Level | View Details |
| F11 |
Washer will not drain; F11 displayed; pump may be silent; machine may stop with water in drum.
|
Drain Pump Circuit Open or Not Detected | View Details |
| F12 |
No response from buttons or display; F12 may flash; sometimes lights flash but nothing happens when controls are pressed.
|
Communication Error Between Display Board and Main Control Board | View Details |
| F13 |
On washer-dryer models: drying function fails, no heat during drying, F13 displayed.
|
Dryer Temperature Sensor or Heater Fault | View Details |
| F14 |
On washer-dryer models: drying cycle starts but stops quickly with F14; no or low heat.
|
Dryer Heater Circuit Fault | View Details |
| F15 |
On washer-dryer models: drying function inoperative; F15 displayed; sometimes accompanied by unusual noises from dryer fan.
|
Dryer Heater or Fan Motor Fault | View Details |
| F16 |
On some Hotpoint top-loading models: drum will not lock in position; F16 displayed; lid may not open or close correctly.
|
Drum Position Sensor / Lock Fault (Top Loader) | View Details |
| F17 |
Washer does not fill with water; F17 displayed; you may hear a click but no water flows.
|
Water Inlet Valve or Fill Time-Out Fault | View Details |
| F18 |
Washer displays F18; may freeze mid-cycle; display may be blank or show erratic characters.
|
Communication Error Between Main Control and Display (Data Bus Fault) | View Details |
| H20 |
Display shows H20; washer does not fill or fills very slowly; may pause and retry filling.
|
Water Supply or Inlet Valve Error | View Details |
| – |
Washer display and buttons work, but pressing start does nothing; no fill or drum movement.
|
Start Circuit / Safety Interlock Not Satisfied | View Details |
| – |
Washer displays incorrect water temperature or washes too hot/cold compared to the selected program.
|
Temperature Regulation Fault | View Details |
| – |
Washer does not take detergent or softener from the dispenser drawer; compartments remain full after the wash.
|
Dispenser Drawer Water Flow Fault | View Details |
| – |
Washer door will not open at the end of the cycle; no error code; clothes are visible inside.
|
Door Lock Stuck / Water Not Fully Drained | View Details |
| – |
Washer drum has visible play and may rub on the door seal; scraping noise when spinning by hand.
|
Drum Support (Spider) or Bearing Failure | View Details |
| – |
Washer fills and hums but drum does not turn; no error code displayed; cycle may eventually abort.
|
Drive Belt Slipped or Motor Not Turning | View Details |
| – |
Washer is very noisy during spin; loud rumbling or grinding noise that has worsened over time.
|
Drum Bearing Wear or Failure | View Details |
| – |
Washer leaks water from the front, often from around or under the door.
|
Door Seal (Gasket) Leak | View Details |
| – |
Washer leaks water from the rear or underneath, especially during fill or drain.
|
Hose or Tub Leak | View Details |
| – |
Washer leaves clothes soaking wet at the end of the cycle; spin seems weak or does not occur.
|
No or Poor Spin Performance | View Details |
| – |
Washer makes loud banging or knocking noises during spin; machine may move or 'walk' across the floor.
|
Excessive Vibration / Suspension Fault | View Details |
| – |
Washer smells bad (musty or sewage smell) even when empty; clothes may come out with an unpleasant odor.
|
Biofilm and Detergent Build-Up / Bacterial Growth | View Details |
| – |
Washer takes too long to complete a cycle; time remaining may increase or stay stuck.
|
Extended Cycle Time / Control Adjusting for Conditions | View Details |
| – |
Washer trips the household circuit breaker or RCD during operation, often when heating or spinning.
|
Electrical Short or Earth Leakage | View Details |
| – |
Washer will not power on at all; no lights or display; appears completely dead.
|
No Power / Mains Supply or Internal Fuse Failure | View Details |
No matching codes found
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