Insignia

Insignia Washing Machines Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E1
Washer will not fill with water; display shows E1 shortly after cycle start.
Water Inlet Timeout / No Fill
E10
Washer shows E10 and will not start; control panel may be unresponsive or erratic.
Main Control Board Communication / Internal Error
E11
Washer displays E11 and stops; often associated with door not unlocking at end of cycle.
Door Unlock Failure
E12
Washer shows E12; may be related to communication between control boards or panel malfunction.
User Interface / Main Board Communication Error
E13
Washer displays E13 and may stop mid-cycle; often associated with water leakage into base.
Leak Detection / Overflow in Base Tray
E2
Washer does not drain water; cycle stops with E2 on the display and tub remains full.
Drain Timeout / No Drain
E21
Washer shows E21 and will not drain or complete cycle.
Extended Drain Time / Slow Drain
E23
Washer displays E23; drain pump does not run at all.
Drain Pump Relay / Pump Circuit Error
E24
Washer shows E24; may indicate a problem with the drain pump triac or control board.
Drain Pump Control Triac Error
E3
Washer drum does not spin or agitate; E3 appears during wash or spin cycle.
Motor Drive Fault / Motor Unable to Start
E30
Washer displays E30 and may not start or may stop unexpectedly.
Door Lock Circuit Error
E31
Washer shows E31; often related to water level sensor signal out of range.
Pressure Sensor Signal Out of Range
E4
Washer displays E4 and stops during spin; drum may be banging or not reaching full speed.
Unbalanced Load / Out-of-Balance Detection
E40
Washer displays E40; door symbol may flash and cycle will not start.
Door Open Detection Error
E41
Washer shows E41 even when door appears closed; cycle will not start.
Door Lock Switch Stuck Open
E42
Washer displays E42; door may remain locked or unlock unexpectedly.
Door Lock Switch Stuck Closed / Unlock Error
E5
Washer stops and shows E5; water level seems incorrect or washer overfills/underfills.
Water Level Sensor / Pressure Switch Error
E50
Washer shows E50; drum may not spin or may stop abruptly.
Motor Power / Drive Error
E51
Washer displays E51; often associated with motor control triac short.
Motor Control Triac Short Circuit
E52
Washer shows E52; motor may run erratically or not at all.
No Signal from Motor Tachometer
E6
Washer shows E6 and will not start or stops mid-cycle; may be related to motor speed sensing.
Motor Tachometer / Speed Sensor Fault
E60
Washer displays E60; heating function does not work or cycle times are extended.
Heating System General Error
E61
Washer shows E61; water does not reach target temperature within expected time.
Heating Time-Out
E7
Washer displays E7 and will not start; lid or door may not lock properly.
Door/Lid Lock Fault
E8
Washer shows E8 and stops; water temperature seems incorrect or washer will not heat.
Water Temperature Sensor / Heater Fault
E9
Washer displays E9 and may stop filling or draining; sometimes associated with water level anomalies.
Overflow / Overfill Protection Triggered
E90
Washer displays E90; multiple functions may be affected, indicating a configuration or communication issue.
Configuration / Communication Error
Symptom
Control panel buttons on the washer are unresponsive or respond intermittently.
User Interface Keypad Failure
Symptom
Top-load washer agitator or impeller does not move, but tub may spin.
Agitation Failure
Symptom
Washer does not dispense detergent or softener from the dispenser drawer.
Dispenser Drawer / Valve Flow Issue
Symptom
Washer drum does not turn at all; motor hums or clicks but no movement.
Seized Drum or Drive System
Symptom
Washer emits a burning smell or electrical odor during operation.
Overheating Component / Electrical Short
Symptom
Washer fills and agitates but will not spin; clothes remain very wet at end of cycle.
No Spin / Spin Cycle Failure
Symptom
Washer has a strong moldy or musty odor, especially in front-load models.
Biofilm and Mold Buildup
Symptom
Washer intermittently stops mid-cycle and then resumes or resets.
Intermittent Power or Control Interruption
Symptom
Washer is very loud during spin; grinding or rumbling noise that gets worse over time.
Tub Bearing Failure
Symptom
Washer leaks water from the front door area during wash or spin.
Door Boot / Gasket Leak
Symptom
Washer leaks water from underneath the cabinet during or after a cycle.
Internal Hose or Pump Leak
Symptom
Washer leaves clothes soaking wet even though it appears to complete the cycle.
Poor Spin Performance / Residual Water in Load
Symptom
Washer lid on top-load model slams shut or will not stay open.
Lid Hinge / Damper Failure
Symptom
Washer makes a loud banging or knocking noise during spin, especially with heavy loads.
Suspension / Shock Absorber Wear
Symptom
Washer takes much longer than expected to complete cycles.
Extended Cycle Time / Inefficient Operation
Symptom
Washer vibrates excessively or "walks" across the floor during spin.
Excessive Vibration / Out-of-Balance Operation
Symptom
Washer will not power on at all; no lights or display, but outlet has power.
No Power / Dead Control
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