E10
IPSO
Door Unlock Failure
Washer door remains locked at end of cycle; E10 displayed
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective door lock solenoid, Broken door lock mechanism, Wiring fault between lock and control, Faulty main control board output
How to Fix / Troubleshooting
Safety first: Disconnect power before attempting to open a locked door manually. Ensure drum is not full of hot water.
Steps to check and correct:
- Wait a few minutes: Some IPSO models delay unlocking after spin. If E10 remains and door stays locked, proceed.
- Manual release: Access the emergency door release (often a pull cord near the door lock behind the lower front panel or pump access). Pull gently to open the door.
- Inspect the door lock: Remove the front panel or door gasket clamp to access the lock assembly. Check for broken plastic parts or signs of overheating.
- Test the lock coil: With a multimeter, measure resistance of the lock/unlock coils and compare to IPSO specs. An open coil requires lock replacement.
- Check wiring: Verify continuity from the lock connector back to the main control board. Repair any damaged wires.
- Re-test: After replacing or reseating the lock, run a short cycle and confirm that the door locks and unlocks correctly. If the lock tests good but E10 persists, suspect a faulty control board output.
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Repair Difficulty
Medium
3/5
Required Part
Door Lock Assembly
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