IPSO Mechanical Door Lock Jam

Washer door will not unlock at end of cycle; no error code shown

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Possible Causes

Swollen or warped door gasket pressing on door, Broken internal lock mechanism, Residual water level not fully drained, Control not sending unlock signal

How to Fix / Troubleshooting

Safety first: Disconnect power before attempting manual door release. Ensure water level is below door opening to avoid flooding.

Steps to check and correct:

  • Wait a few minutes: Some IPSO models delay unlocking after spin. If still locked, proceed.
  • Manual release: Access the emergency release cord or lever near the lock behind the lower front panel or pump access door and pull gently to open.
  • Check for water in drum: If water remains, run a drain-only cycle or manually drain via pump filter before further use.
  • Inspect lock: Once open and unplugged, access the door lock assembly and check for broken parts or overheating. Replace if damaged.
  • Check gasket and door alignment: Ensure the door closes without excessive pressure from the gasket and that hinges are not bent.
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Repair Difficulty

Easy 2/5

Required Part

Door Lock Assembly
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