F23
KitchenAid Heater or Temperature Sensor Error

Washer shows F23 and may not heat or may stop during warm/hot cycles.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted NTC sensor, failed heating element, wiring fault between heater/NTC and control, control board sensing circuit failure

How to Fix / Troubleshooting

Safety First: Disconnect power and allow the unit to cool before testing heater components.

Step-by-step checks:

  • Test NTC: Remove the rear panel and locate the temperature sensor. Measure its resistance at room temperature and compare to spec. Check for smooth resistance change with temperature.
  • Test heater: Measure heater resistance and check for shorts to ground as in F07.
  • Inspect harness: Verify all connectors are tight and wires are not damaged.

When to replace: Replace any defective NTC or heater. If both are good and wiring is intact, replace the main control board.

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Repair Difficulty

Medium 3/5

Required Part

Water Temperature Sensor (NTC)
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