KitchenAid Dispenser System Malfunction

Washer does not dispense detergent, bleach, or fabric softener properly; compartments remain full after cycle.

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Possible Causes

Clogged dispenser drawer or siphon caps, low water pressure to dispenser, failed dispenser valve or diverter, buildup in dispenser housing

How to Fix / Troubleshooting

Safety First: Unplug the washer before removing the dispenser assembly.

Step-by-step checks:

  • Clean drawer and housing: Remove the detergent drawer. Disassemble siphon caps and wash all parts in warm water to remove residue.
  • Check water flow: With the drawer removed, briefly start a cycle and observe water flow into the dispenser housing (avoid splashing). Weak flow may indicate a valve issue.
  • Inspect dispenser valve: Access the top of the dispenser and check the water inlet valve outlets and any diverter mechanisms for proper operation.

When to replace: Replace the dispenser drawer if damaged. Replace the dispenser valve or diverter motor if they do not operate correctly.

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Repair Difficulty

Easy 2/5

Required Part

Dispenser Drawer Assembly
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