KitchenAid
Door Lock Stuck Closed
Washer door will not unlock at end of cycle; no error code displayed.
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Possible Causes
Mechanical jam in door lock, failed unlock solenoid, control not sending unlock signal, residual water in tub triggering safety lock
How to Fix / Troubleshooting
Safety First: Unplug the washer. Do not force the door open; this can damage the lock and hinge.
Step-by-step checks:
- Wait and drain: Wait a few minutes after cycle end. If water is still visible, run a drain/spin cycle. A full tub will keep the door locked.
- Manual release: Remove the lower front access panel and pull the manual release cable on the door lock to open the door.
- Inspect lock: Once open, remove the door lock assembly and check for broken parts or signs of overheating.
When to replace: Replace the door lock assembly if it is mechanically stuck or the unlock coil is open. If the lock is good but not receiving an unlock signal, the main control may be faulty.
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Repair Difficulty
Easy
2/5
Required Part
Door Lock Assembly
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