KitchenAid Excessive Vibration / Out-of-Balance Condition

Washer makes loud banging or knocking noises during spin; machine may move or "walk" across the floor.

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Unbalanced load, worn suspension springs, failed shock absorbers, missing or loose counterweights, washer not leveled

How to Fix / Troubleshooting

Safety First: Unplug the washer before adjusting feet or accessing internal components.

Step-by-step checks:

  • Level the washer: Use a bubble level on top of the washer. Adjust the front and rear leveling feet until the unit is stable and does not rock. Lock the jam nuts.
  • Check load distribution: Avoid washing single heavy items. Pause the cycle and redistribute clothes evenly.
  • Inspect shocks: Remove the rear or lower front panel and inspect the shock absorbers for oil leakage, broken mounts, or excessive play. Replace in pairs if worn.
  • Check springs and counterweights: Inspect suspension springs at the top of the tub and concrete or cast-iron counterweights for cracks or loose bolts.

When to replace: Replace worn shock absorbers or broken springs. Tighten or replace loose/damaged counterweights. Persistent severe vibration after these repairs may indicate tub or bearing issues.

Advertisements

Repair Difficulty

Medium 3/5

Required Part

Shock Absorber Set
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements