Washer vibrates excessively or refuses to spin and displays E4.

Safety first: Keep hands clear of the drum while it is moving. Unplug the washer before inspecting internal suspension parts.

• Redistribute the load: Open the door and spread items evenly around the drum. Avoid washing a single heavy item (e.g., one blanket) alone; add a few smaller items to balance.
• Check machine leveling: Ensure the Little Swan washer is on a solid, level floor. Adjust the front and rear leveling feet so the cabinet does not rock. Lock the feet with the jam nuts.
• Verify shipping bolts: For newly installed units, confirm that all rear shipping bolts and transit brackets have been removed according to the installation manual.
• Inspect suspension system: Remove the top and rear panels. Check tub suspension springs and shock absorbers for oil leakage, broken mounts, or excessive play. Replace worn dampers or broken springs in pairs for best performance.

If E4 recurs even with balanced loads and proper leveling, the suspension components are likely worn and should be replaced.