Little Swan
Severe Out-of-Balance or Suspension Failure
Washer makes a loud banging or knocking noise during spin.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Load bunched on one side, Broken suspension spring, Failed shock absorber, Loose concrete counterweight
How to Fix / Troubleshooting
Safety first: Press pause or unplug the washer immediately to prevent damage.
- Redistribute load: Open the door when safe, separate heavy items, and remove some laundry if the drum is overfilled.
- Inspect suspension: Remove the top and rear panels. Check that all springs are intact and that shocks are firmly attached and not leaking oil.
- Check counterweights: Inspect the concrete or cast-iron weights on the tub for cracks or loose bolts. Tighten bolts or replace damaged weights.
If banging continues after load correction, replace worn suspension components.
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Repair Difficulty
Medium
3/5
Required Part
Suspension Spring Set
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