Washer stops and displays F05 or F5, may not lock or unlock door properly at start of cycle.

Safety first: Unplug the washer before removing the top or front panels. Do not force the door open with tools; you can damage the tub or door.

Step-by-step:

• Power reset: Unplug for 2 minutes, plug back in, and try to start a new cycle. Listen for the door lock clicking.
• Inspect door strike: Check the plastic door strike on the door for cracks or missing pieces. Ensure it lines up with the door lock opening on the front panel.
• Check for obstructions: Make sure no clothing or foreign objects are caught between the door and the front gasket that could prevent full closure.
• Access door lock: Remove the top panel. Reach down along the front panel to locate the door lock assembly. On some models, you may need to remove the front panel or the door boot clamp to access it.
• Inspect wiring: Verify the harness connector is fully seated in the door lock and that no wires are broken or pinched.
• Replace door lock: If the lock is physically damaged, smells burnt, or does not click when the cycle starts, replace the door lock assembly with the correct Maytag part. Transfer the wiring connector to the new lock and secure it with the original screws.
• Test operation: Reassemble panels, plug in the washer, and run a quick wash or rinse cycle to confirm the door locks and unlocks correctly.