Washer stops and displays F11, may not spin or may stop mid-cycle, often with clicking from control area.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the washer before accessing internal components. Avoid flexing circuit boards excessively.
Step-by-step:
- Access controls: Remove the top panel to access the CCU and the lower rear or base panel to access the MCU (location varies by model).
- Check harness: Locate the multi-wire harness connecting CCU to MCU. Unplug both ends, inspect for corrosion or damaged pins, and reseat firmly.
- Inspect boards: Look for burnt or cracked components on both CCU and MCU. A burnt smell or visible damage indicates replacement is needed.
- Secure wiring: Ensure the harness is routed away from sharp edges and moving parts. Use cable ties if necessary to prevent chafing.
- Test operation: Reassemble enough to run a test cycle. If F11 persists, replace the motor control board first. If still unresolved, replace the main control board.
Note: Because this error involves multiple boards, professional diagnosis can save on unnecessary parts replacement.
Repair Difficulty
Required Part
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