Washer makes loud banging or knocking noises during spin, machine may move or walk across the floor.

Safety first: Unplug the washer before tipping or moving it. Do not place hands under the washer while it is running.

Step-by-step:

• Level the washer: Use a level on the top and adjust the feet until the washer is stable and does not rock.
• Remove shipping bolts: On new front-loaders, ensure all rear shipping bolts and spacers have been removed.
• Check load habits: Avoid washing single heavy items; mix large and small items to balance the load.
• Inspect suspension: On front-loaders, inspect shocks for oil leakage or looseness and replace as a set if worn. On top-loaders, inspect suspension rods and springs; replace if stretched or broken.