F16
Miele Door Locking Fault

Door will not lock at start of cycle, F16 displayed

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective Miele door lock assembly, Misaligned door catch, Broken door hook, Wiring fault between lock and control

How to Fix / Troubleshooting

Safety first: Unplug the washer before working on the door lock.

  • Check door closure: Ensure the door is firmly pushed closed until you hear a click. Inspect the plastic door hook for cracks or looseness.
  • Inspect the strike and seal: Make sure no laundry or foreign objects are trapped in the door seal preventing full closure.
  • Visual check of lock: Remove the front retaining band of the door seal (if accessible) and gently pull the seal back to view the door lock. Look for broken plastic or burnt connectors.
  • Test: After reseating connectors (with power off), reassemble and try a cycle. If F16 persists, the door lock assembly usually needs replacement.
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Repair Difficulty

Medium 3/5

Required Part

Door Lock Assembly
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