Drum does not turn, humming noise from motor area, F50 displayed

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Seized drum bearings, Foreign object jammed between drum and tub, Faulty motor, Defective motor control electronics

Safety first: Unplug the washer.

Check drum movement: Try turning the drum by hand. It should rotate smoothly. If very stiff or grinding, bearings or a jam are likely.
Inspect for obstructions: Look through drum holes with a torch for bra wires or objects stuck between drum and tub.
Access motor and belt: Remove rear panel, check that the drive belt is intact and correctly tensioned.
If the drum turns freely but F50 remains: The motor or motor control module may be defective and require professional testing and replacement.

Hard 4/5

Drive Motor Assembly

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