Miele Excessive Vibration / Suspension Fault

Washer makes loud banging or knocking during spin, machine moves across floor

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Shipping bolts not removed, Worn shock absorbers, Broken suspension springs, Unlevel installation

Safety first: Unplug the washer before tipping or moving it.

Check shipping bolts: On newly installed machines, ensure all rear shipping bolts and transit brackets have been removed according to the installation manual.
Level the machine: Adjust the front and rear feet so the washer is stable and does not rock.
Inspect suspension: Remove side or rear panel and check shock absorbers for oil leakage or detachment, and springs for breakage.
Replace worn parts: Replace shocks or springs in pairs to restore proper suspension.

Medium 3/5

Shock Absorbers

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