E10
Primus Inlet Valve Electrical Fault

Washer does not fill and E10 appears almost immediately after start, even though water supply is present.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open-circuit inlet valve coil, Shorted inlet valve coil, Disconnected inlet valve wiring, Faulty control PCB inlet triac/relay

How to Fix / Troubleshooting

Safety first: Unplug the washer and close water taps before working on the inlet valve.

  • Access inlet valve: Remove the top panel to reach the water inlet valve assembly at the rear.
  • Check wiring: Ensure all valve connectors are firmly seated. Look for burnt or loose terminals.
  • Measure coil resistance: With a multimeter, test each valve coil. A reading of infinite (open) or near zero (short) indicates a defective coil.
  • Replace valve assembly: If any coil is faulty, replace the entire inlet valve assembly. Transfer hoses and clamps one at a time to avoid misconnection.
  • Control check: If the valve tests good but E10 persists, the main control PCB may not be sending power to the valve and should be checked by a qualified technician.
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Repair Difficulty

Medium 3/5

Required Part

Water Inlet Valve Assembly
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