E16
Primus
Door Closed Signal Error
Washer displays E16 and will not start; often associated with door closed but not recognized by control.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Misaligned door latch hook, Partially engaged door lock, Faulty door lock switch contacts, Wiring issue between door lock and control PCB
How to Fix / Troubleshooting
Safety first: Unplug the washer before adjusting the door lock assembly.
- Check door alignment: Gently lift the door to see if there is play at the hinge. If the door sags, adjust or replace the hinge so the latch aligns with the lock.
- Inspect latch hook: Ensure the metal or plastic hook on the door is not bent or worn. Replace if damaged.
- Door lock switch test: Access the door lock and test the switch contacts with a multimeter while manually actuating the lock. If the closed signal is not present, replace the door lock assembly.
- Wiring inspection: Check the harness from the lock to the control PCB for continuity and secure connections.
- Reassemble and test: After repairs, run a short cycle to confirm the door is detected correctly and E16 is cleared.
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Repair Difficulty
Medium
3/5
Required Part
Door Lock Interlock Assembly
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