Primus
Drain Pump Non-Operation
Washer does not drain water at all, but no error code is shown; pump is silent.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed drain pump motor, Disconnected pump wiring, Blocked pump preventing rotation, Faulty control PCB pump relay
How to Fix / Troubleshooting
Safety first: Unplug the washer and prepare for water spillage when opening the pump filter.
- Check filter and impeller: Remove the pump filter and inspect the impeller. Clear any debris and ensure it turns freely.
- Inspect wiring: Access the pump from below or front and check that the electrical connector is firmly attached.
- Test pump coil: Measure resistance across the pump terminals. An open circuit indicates a failed pump.
- Replace pump: If defective, remove hoses and mounting screws, fit a new Primus drain pump, and secure all connections.
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Repair Difficulty
Medium
3/5
Required Part
Drain Pump Assembly
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