Primus Extended Cycle Time / Heating or Fill Inefficiency

Washer takes much longer than normal to complete cycles, often pausing for extended periods.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Insufficient water heating due to weak heater, Low water pressure causing slow fills, Excessive unbalanced load retries, Sensor calibration drift

How to Fix / Troubleshooting

Safety first: Unplug the washer before accessing internal components.

  • Check water pressure: Ensure taps are fully open and inlet filters are clean to allow fast filling.
  • Verify heating: During a hot wash, feel the door glass after 15–20 minutes; it should be warm. If not, test the heater and NTC sensor as described in E05.
  • Load size and type: Avoid overloading the drum and mixing very heavy with very light items, which can cause repeated spin balancing attempts.
  • Run maintenance cycle: Perform an empty hot wash with a washing machine cleaner to remove scale and residue that may affect sensors.
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Repair Difficulty

Medium 3/5

Required Part

Tub Heating Element
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