Roper Drain System Blockage or Pump Failure

Washer does not drain; water remains in tub at end of cycle, no error code displayed.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged drain pump, Obstructed drain hose, Foreign object in tub-to-pump hose, Failed drain pump motor

How to Fix / Troubleshooting

Safety First: Unplug the washer and be prepared for water spillage when opening hoses.

  • Step 1 – Check drain hose: Ensure the hose is not kinked or frozen. Remove from standpipe and blow through to check for blockage.
  • Step 2 – Access pump and hoses: Remove lower front panel or tilt washer to access pump. Remove tub-to-pump hose and inspect for socks, coins, or debris.
  • Step 3 – Inspect pump impeller: Remove pump inlet and outlet hoses, then check that the impeller spins freely and is not broken.
  • Step 4 – Replace pump if needed: If the pump hums but does not move water, or is silent and tests open electrically, install a new drain pump.
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Repair Difficulty

Medium 3/5

Required Part

Drain Pump
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