Roper
Excessive Vibration / Off-Balance Spin
Washer makes loud banging or thumping noises during spin.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Unbalanced load, Worn suspension rods or springs, Damper pads worn (older models), Washer not level on floor
How to Fix / Troubleshooting
Safety First: Do not allow the washer to continue violently banging; it can damage itself and surroundings. Unplug before internal inspection.
- Step 1 – Pause and rebalance load: Open lid, redistribute clothes evenly, and avoid washing a single heavy item alone.
- Step 2 – Level the washer: Adjust leveling feet so the washer is stable and does not rock. Tighten lock nuts.
- Step 3 – Inspect suspension: Press down on the basket and release. Excessive bouncing or metal-on-metal noises indicate worn suspension rods or springs that should be replaced as a set.
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Repair Difficulty
Medium
3/5
Required Part
Suspension Rod Kit
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