Roper
Excessive Vibration Due to Installation or Suspension Issues
Washer shakes or walks across the floor during spin, even with moderate loads.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Shipping bolts not removed (front-load), Washer not level, Weak or broken suspension rods, Soft or uneven flooring
How to Fix / Troubleshooting
Safety First: Unplug the washer before tipping or moving it.
- Step 1 – Check for shipping bolts (front-load): Ensure all rear shipping bolts and spacers have been removed per installation instructions.
- Step 2 – Level the washer: Adjust all feet so the washer is solid and does not rock. Use a level on top.
- Step 3 – Inspect suspension rods (top-load): Replace any rods that are bent, broken, or have lost damping ability.
- Step 4 – Reinforce floor if needed: Place a 3/4" plywood panel under the washer to stiffen weak floors.
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Repair Difficulty
Medium
3/5
Required Part
Suspension Rod Kit
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