E16
Rosières Door Unlock Failure

Washer displays E16 and the door remains locked at the end of the cycle.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck door interlock mechanism, Faulty door lock solenoid, Broken door handle or latch, Control board not sending unlock signal

How to Fix / Troubleshooting

Safety first: Switch off and unplug the washer. Do not force the door open with tools; you may break the glass or latch.

Step-by-step checks:

  • Wait for safety delay: Many Rosières models have a 1–2 minute delay before unlocking. Wait this time after power-off.
  • Manual release: Access the manual door release (often a pull cord or lever near the pump filter behind the lower flap). Pull gently to release the lock.
  • Inspect door lock: Once open and with power disconnected, remove the door seal clamp and access the lock. Check for mechanical damage or burning. Replace the door lock assembly if suspect.
  • Check handle and latch: Ensure the door handle mechanism moves freely and the latch hook is intact. Replace the door handle kit if broken.
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Repair Difficulty

Medium 3/5

Required Part

Door Lock Assembly
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