Rosières
Suspension / Shock Absorber Wear
Washer makes loud banging or knocking noises during spin; machine may move across the floor.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn or leaking shock absorbers, Broken suspension springs, Unbalanced loads, Transport bolts left in place
How to Fix / Troubleshooting
Safety first: Unplug the washer before inspection.
Step-by-step checks:
- Check installation: Ensure the washer is level and all transport bolts have been removed.
- Inspect shocks: Remove rear or side panel. Locate the shock absorbers connecting the tub to the base. Look for oil leakage, broken mounts, or excessive free movement. Replace in pairs if worn.
- Inspect springs: From the top, check the suspension springs for stretching, rust, or breakage. Replace if damaged.
- Load distribution: Advise using mixed loads (not single heavy items) and avoiding overloading.
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Repair Difficulty
Medium
3/5
Required Part
Suspension Shock Absorber
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