Washer displays 3E and stops during wash or spin; drum may jerk or not rotate.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Faulty hall sensor (motor position sensor), Loose motor wiring connector, Stalled drum due to foreign object, Defective inverter PCB or main PCB

Safety: Unplug the washer before accessing the motor.

Check for obstructions: Spin the drum by hand to ensure it turns freely. Listen for scraping or binding.
Inspect motor wiring: Remove rear panel, locate the drive motor, and check the main connector and hall sensor connector for secure fit.
Test hall sensor: Use a multimeter to check the hall sensor per Samsung specs; replace if faulty.
PCB diagnosis: If motor and sensor are good, the inverter or main control board may be defective and should be tested or replaced by a technician.

Professional Required 5/5

Motor Hall Sensor

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